Shipping policy

  • Cakes are shipped within the 50 United States and the District of Columbia.
  • Shipping charges are a flat rate based on your location.
  • We cannot ship to P.O. Boxes, APO or FPO addresses. 
  • We ship cakes on Monday and Tuesdays 
    • January to October
      • First week of the month
      • Third week of the month 
    • November and December:
      • First, Second and Third weeks of the month
  • Free local deliveries are available within a 10 mile radius of 4806 Trey View Court Mint Hill, NC 28227.
  • Please make sure the recipient receiving a Jay Byrd Cake shipment will be home to receive the order, especially if the location is an apartment complex or office building.
  • Contact Jaybyrdcakes@gmail.com within 48 hours of receiving a damaged shipment to report damage. Include a picture of the damaged product. We will work with you to determine the appropriate solution.